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California Office of the Patient Advocate
“I had my first MRI. I was ignorant to the difference between my prior CT scans and an MRI scan. I was very nervous of the tight space and Teresa Childers was assigned to my MRI. I expressed my angst and my ignorance of the situation with her. Teresa was very calming and patient with me and took the time to explain the process to me with a suggestion of how to proceed in a way that helped calm me. I know this may seem insignificant to whoever is reading this, but I would not take the time to write this if it wasn’t significant to me. I was alone and felt overwhelmed and fear of anxiety. I want to express my appreciation to Teresa for her professionalism and caring bedside manner.”
“I am truly grateful and appreciate Dr. Husayn for his pediatric care of my son. Ever since my son got sick a few months ago, Dr. Husayn has been there for my family. He has returned all my phone calls in a timely manner and his care has been excellent.”
“I was met with a smile and a "good morning" before taking my blood work. Very respectful.”
“Alyson Lamothe is competent and professional. She is empathetic, attentive, kind, personable, thorough, listens well and adapts to individual patient’s needs. I have been the beneficiary of her skills and observed her interactions with other patients and staff alike. She is consistently excellent in every aspect. I feel so well cared for in her presence. She is genuinely kind and exceptionally effective and supportive. I can’t say enough good things about her.”
“Dr. Stuart Segal was very professional and kind. He was thorough in reviewing my medical history and examination. Dr. Segal took the extra time to explain the disease process of arthritis and the possible best choices of treatment available to me. He also completely answered every question that I presented to him. I left his office feeling extremely confident of his professional expertise. He made me feel as if he was not only concerned about me as a patient, but as a human being as well.”